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Warranty

Limited One Year Warranty

All Weigh It Digital Luggage Scales carry a limited One Year warranty for the original owner covering any defect in materials and parts. This warranty provides that defective Weigh It Digital Luggage Scales will be repaired or replaced at our option with no charge for parts and labor. This does not cover damage caused by accident, misuse, improper maintenance or modification.

Faulty / returns procedure (if you buy from www.weighit.co.uk)

When returning your Weigh It within the UK (excluding Channel Islands), please send the unit in adequate protective packaging by Royal Mail Signed For mail. This should cost no more than £4.10 Please also ensure that that you include your postage receipt.

Click here for pricing details from Royal Mail

The size format you should choose is Small Parcel. The weight you should enter is 260gram.

If you choose to send by a different, more expensive method, we are only able to refund to a maximum of £4.10 (the expected cost of sending a Weigh It by Royal Mail Signed For delivery within the UK, excluding Channel Islands)

WEIGH IT Returns

Grovewood House
Brook Lane
Flitton
MK45 5EJ

Please enclose a note describing the reason for your refund / replacement request, your return address and a daytime telephone number where you can be reached.

Faulty / returns procedure (for direct purchases from other retailers)

If you have purchased your Weigh It product from an alternative retailer please check their terms and conditions of return. Most retailers will offer you a replacement or refund providing you have purchased the product/s in their specified window.

PLEASE NOTE IF YOUR WEIGH IT SCALE IS PURCHASED FROM AN OVERSEAS RETAILER OR AIRLINE AND RETURNED TO US WE ARE UNABLE TO COVER THE COST OF RETURN. IN THE INSTANCE OF THIS HAPPENING WE WILL CONTACT THE CUSTOMER AND REQUEST PAYMENT FOR RETURN POSTAGE BEFORE DESPATCHING A REPLACEMENT.

14 day guarantee (for purchases from www.weighit.co.uk only)

Should you be unhappy with your purchase from www.weightit.co.uk you are able to return it to us, undamaged and in it’s original packaging to the above address. Upon receipt we will provide you with a refund on your total purchase price less £2.50 (to cover original postage cost). We cannot offer a refund on your return postage.

Please enclose a note describing the reason for your refund / replacement request, your return address and a daytime telephone number where you can be reached.